Do customers want you or a chatbot?

Chatbots

Marketers are having to tread a fine line between increased automation and maintaining a strong connection with consumers

AI finally making its mark on procurement

Procurement has traditionally lagged behind when it comes to technology, but does artificial intelligence offer an opportunity for things to change?

What edge computing will do for banks

Edge computing, where computing power shifts away from centralised networks and processing data happens closer to source, is set to propel banking services and operations into the future

What will AI capabilities be like in five years?

The exponential growth of artificial intelligence capabilities renders any concrete predictions about its progression in a decade’s time risky – but what will the AI landscape look and feel like in the nearer distance, say in handful of years?

Teaching computers to see the world like us

Machines that can obtain information from images and multi-dimensional data have been around for years, but what does the future hold for computer vision?

What if machines could teach themselves?

One of the big conundrums with AI is the paradox that it will help solve the skills shortage across many sectors but will require skilled operators to 'teach' the machines how to think

Four technologies to change events forever

The events industry keeps getting bigger, but is famously slow to evolve. However, forward-thinking planners are trying to shift the paradigm, with new technologies promising to disrupt the guest experience

Eight AI tips for business leaders

An organisation's first foray into the world of artificial intelligence can be a daunting task, so data scientists and tech experts share some vital advice to help those on their journey to full AI deployment