‘It requires the whole supply chain to work together and focus on delivering solutions for the right reasons’
‘With established, profitable annual events, it’s a very brave organiser that decides to change everything’
‘It is vital for the C-suite to educate themselves, offer realistic adoption goals and provide sufficient training'
‘It all starts and ends with a genuine focus on technology improving the lives of the workforce’
‘Business transformation is difficult, messy and doesn’t always work; not being aware of the need to change is even worse’
‘Our industry – the keepers of brands and imagery, the content makers and human connectors – has an incredible opportunity to lead the way forward’
'The bedrock of innovation is constantly to question and challenge the assumptions'
‘CEOs need to invest more in shops, but our broken business rates system means they are punished for doing so’