When most transformation programmes fail, how do you ensure long-term value for your business, customers and employees?
Process excellence techniques are key to achieving success, say Scott Bolderson, managing director and Derek Cummings, director of Protiviti
Now optimise business operations like never before
Now, more than ever, building an empowered culture that embraces new ways of working is crucial to succeeding in today’s rapidly changing operational environments
A consistent and quality customer experience across multiple channels builds brand loyalty
Virtual meetings are already an essential business function and are only set to grow in prominence during the years ahead, however companies are consistently beset by audio issues
A single communications platform can transform and improve both customer and employee experience
A single unified platform, which pulls together every communication medium, unites home workers and allows business to continue better than before. A conversation with Sri Srinivasan, senior vice president and general manager of Cisco Collaboration