‘It all starts and ends with a genuine focus on technology improving the lives of the workforce’
‘Business transformation is difficult, messy and doesn’t always work; not being aware of the need to change is even worse’
‘Our industry – the keepers of brands and imagery, the content makers and human connectors – has an incredible opportunity to lead the way forward’
'The bedrock of innovation is constantly to question and challenge the assumptions'
‘CEOs need to invest more in shops, but our broken business rates system means they are punished for doing so’
‘Organisations must carefully choose how they respond to the change that is already happening and to the change yet to come’
‘Traditional corporate governance principles on their own are inadequate in the face of digital transformation’
‘There is no doubt that sugar is the villain posing the biggest threat to the health of children across the country’