Automation is liberating workers from monotonous drudgery, offering more engaging employment and companies a competitive edge
Gathering and interpreting customer insights using artificial intelligence offers the market research industry a strategic change in direction
The question of whether a computer should be recognised as the creator of a patentable invention is vexing intellectual property lawyers
Preparing economic players for the impact of artificial intelligence is a work in progress which requires careful handling
Does gender matter in artificial intelligence? Does the fact that most virtual assistants default to female characters reflect outdated social norms and prejudices? Do developers and brands need a gender agenda?
The next frontier for customer service is being driven by artificial intelligence so brands can target consumers with products based on their personal taste
Artificial intelligence is at the tipping point of becoming emotionally sensitive, believably naturalistic and humanly imperfect
Artificial intelligence is empowering businesses to deliver lifelike interactions for five-star service