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Retail
Retail is changing rapidly. Here, follow the latest trends, from conscious consumerism to immersive retail, shaping the future customer and the high street.
Economy & Consumer Trends
The week in charts: M&S profits soar, Meta’s £1bn fine and Target pulls Pride products
Economy & Consumer Trends
What do Oxford Street’s struggles tell us about the future of retail?
Global Business
Owning the audience: could the Premier League launch its own subscription service?
CX
Why the future of retail is robotic
Latest articles
CX
Curating the front page: how retailers are optimising their online ranges this Christmas
Digital Transformation
What can UK grocery retailers learn from Scandinavia?
Sponsored
CX
Foster loyalty with interactive engagement across channels
Sponsored
CX
Customers are for life, not just for Christmas
Sponsored
Digital Transformation
What Amazon’s ‘spaghetti at the wall’ business model gets right
CX
Glittering opportunity: Chopard boss balances growth with quality
Responsible Business
How one jacket brand found success making only four designs a year
Economy & Consumer Trends
After Made’s collapse, what’s next for lockdown’s digital darlings?
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