Can retailers make returns profitable?

Free returns are loved by consumers, but also abused by a minority. So should retailers call time on easy returns and what effect would it have on the industry?

The race to sustainability starts in the supply chain

From wine through the post to sports drinks in seaweed, packaging is visibly going green. However, there is a secondary sustainability story behind your sugarcane insect spray or bamboo toothbrush that too often goes untold

How subscription services are revamping retail

D2C subscription shaving box Harry's being opened

Direct-to-consumer offerings, such as subscription boxes and buyer’s clubs, are shaking up traditional retail market dynamics by giving consumers a more personalised service

Four beacons of hope amid retail gloom

Jessops storefront after business turnaround

From luxury retailers to discount stores, retail business failures are strewn throughout the sector, but despite the gloom there is a handful of businesses offering hope to the strugglers

The high street isn’t dying, it’s going independent

Glasgow high street with people on it

As large chain stores struggle to compete with the rise of online sales, independent and artisan retailers are stepping up to take their place on the high street

Turning retail into a career for life

rail of clothes on hangers

In a sector known for high turnover, some brands are realising the benefits of nurturing and investing in employees to develop long careers

How modest fashion became a global trend

woman in modest fashion on the catwalk

The future remains bright for modest fashion as Western retailers realise the huge potential of this growing and lucrative market

Luckin Coffee: the Chinese chain taking on Starbucks

Employee behind Luckin Coffee paper bags

A startup is on a mission to overtake the biggest coffee chain in the world through its stripped-back, streamlined approach