Mary Portas: retail is entering a brand-new era

Mary Portas

Renowned retail consultant and founder of Portas agency, Mary Portas describes the death of old-school consumer culture and tells why ‘The Kindness Economy’ will define the future of the high street

Taking immersive shopping to the next level

The high street is not dead, according to adidas, whose new flagship store on London’s Oxford Street is showcasing the very latest technology to reinvent the in-store shopping experience

Looking forward to retail in 2020

Mark Matthews

‘Change creates challenges and retailers are meeting them head on’

Why big brands are moving away from Amazon

Grid interface

Brands are choosing to forego Amazon and sell their products directly to consumers in an attempt to create a more personalised and immersive online shopping experience

Can retailers make returns profitable?

Free returns are loved by consumers, but also abused by a minority. So should retailers call time on easy returns and what effect would it have on the industry?

The race to sustainability starts in the supply chain

From wine through the post to sports drinks in seaweed, packaging is visibly going green. However, there is a secondary sustainability story behind your sugarcane insect spray or bamboo toothbrush that too often goes untold

How subscription services are revamping retail

D2C subscription shaving box Harry's being opened

Direct-to-consumer offerings, such as subscription boxes and buyer’s clubs, are shaking up traditional retail market dynamics by giving consumers a more personalised service

Four beacons of hope amid retail gloom

Jessops storefront after business turnaround

From luxury retailers to discount stores, retail business failures are strewn throughout the sector, but despite the gloom there is a handful of businesses offering hope to the strugglers