Retail

Retail is changing rapidly. Here, follow the latest trends, from conscious consumerism to immersive retail, shaping the future customer and the high street.

Latest articles

todays-customers-set-tomorrows-trends-are-retailers-listening
Economy & Consumer Trends
Today’s customers set tomorrow’s trends. Are retailers listening?
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charting-the-week-zero-hour-workers-john-lewis-and-the-uks-battle-with-inflation
Economy & Consumer Trends
Charting the week: zero-hours workers, John Lewis in jeopardy and the UK’s inflation woes
boxpark-ceo-on-growing-brand-rewarding-customer-loyalty
Growth Strategies
Boxpark’s CEO on how to scale up a business in a downturn
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CX
The key ingredients of social commerce success
five-challenges-for-bricks-and-mortar-retailers
Economy & Consumer Trends
Five challenges for bricks-and-mortar retailers in 2023
how-retailers-are-balancing-sustainability-and-convenience
Responsible Business
Are sustainability and convenience compatible for retailers?
brands-retool-loyalty-schemes-for-tougher-times
CX
Brands retool loyalty schemes for tougher times
retailers-optimise-online-ecommerce-christmas
CX
Curating the front page: how retailers are optimising their online ranges this Christmas
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