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Retail
Retail is changing rapidly. Here, follow the latest trends, from conscious consumerism to immersive retail, shaping the future customer and the high street.
Economy & Consumer Trends
Charting the week: zero-hours workers, John Lewis in jeopardy and the UK’s inflation woes
Growth Strategies
Boxpark’s CEO on how to scale up a business in a downturn
CX
The key ingredients of social commerce success
Economy & Consumer Trends
Five challenges for bricks-and-mortar retailers in 2023
Latest articles
Responsible Business
Are sustainability and convenience compatible for retailers?
CX
Brands retool loyalty schemes for tougher times
CX
Curating the front page: how retailers are optimising their online ranges this Christmas
Digital Transformation
What can UK grocery retailers learn from Scandinavia?
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CX
Foster loyalty with interactive engagement across channels
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CX
Customers are for life, not just for Christmas
Sponsored
Digital Transformation
What Amazon’s ‘spaghetti at the wall’ business model gets right
CX
Glittering opportunity: Chopard boss balances growth with quality
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