Ripping up the rulebook is a phrase often bandied around in business, but it accurately sums up how Zoom’s chief financial officer (CFO) Kelly Steckelberg has handled the video-calling platform’s meteoric rise.
When revenues rose 326 per cent year on year to £1.87 billion, Steckelberg, who joined the company in 2017 after six years as chief executive of online dating platform Zoosk, had to swiftly move from quarterly financial planning to an unprecedented fortnightly system.
“To give you a little perspective, in December 2019 Zoom had on average ten million daily meeting participants. By April 2020, that had grown to more than 300 million, over 30 times in five months,” reflects Steckelberg from her California home office, speaking, naturally, via Zoom.