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Retail
Retail is changing rapidly. Here, follow the latest trends, from conscious consumerism to immersive retail, shaping the future customer and the high street.
Design & Innovation
Not on the High Street’s CEO on Black Friday, consumer trust and originality in the age of imitators
Opinion
The agents are coming – but success looks more human than you think
Opinion
Brand is an underdog’s most powerful tool
Leadership
From shop floor to CEO: an un-corporate playbook from Kurt Geiger’s chief exec
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Are AI’s recommendations curbing customer choice?
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