Posts by Oliver Pickup

Oliver Pickup

Multi-award-winning journalist, he specialises in technology, business and sport, and contributes to a wide range of publications.

Technology

How financial services operators are dialling up conversational AI to catch out fraudsters
Customer experience

Improving digital customer experience during the cost-of-living crisis

Sponsored
Finance

Is retirement dead?
Workplace

Former Twitter VP on why we need an ‘in-the-office’ status
Business strategy

Professor Scott Galloway on why recruiters should stop ‘fetishising’ elite universities
Financial services

Which tech has the greatest potential to transform banking?
Fintech

Future of banking: what next-generation operating models are required?

Sponsored
Technology

Sales talk: how conversational AI can win over customers