Posts by MaryLou Costa
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Are celebrity founders good for your brand?
When a brand’s identity is so heavily intertwined with…
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How to help every child learn remotely
Many children in the UK do not have adequate…
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Will shopping secondhand change the fashion industry?
The secondhand fashion market has boomed since the coronavirus pandemic began, but key concerns have emerged around the impact it is having on prices, sustainability and retail business models
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Putting Black-owned businesses in the spotlight
How has recent heightened awareness of racial inequality and discrimination affected the support and backing of Black-owned businesses in the UK?
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How events embraced digital transformation overnight
Due to the coronavirus, the events industry was forced to adopt a virtual model basically overnight. While some companies have taken the shift in their stride, what the future holds for the sector remains uncertain
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Why workplace learning matters more than ever
Often seen as a nice-to-have, workplace learning and professional development are now gaining importance as organisations’ best shot at retaining happy staff and staying competitive
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How to prioritise the customer in a crisis
Changed circumstances beget creative solutions and, with traditional avenues of customer service disturbed, businesses are finding new ways to stay connected with their customers
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Five jobs most in-demand after COVID-19
What does the top crisis management team look like? With a perfect storm of business challenges, heightened by pressure on team members working remotely, the coronavirus outbreak has spotlighted technology, customer services, communications, wellbeing and data