How COVID could change the UK economy

Rebalancing act

Companies are re-establishing domestic supply chains as a way out of the coronavirus downturn, but how this will affect the structure of the UK economy remains uncertain

COVID-19: stock trading in the new normal

Stock trading new normal

Coronavirus has changed stock trading for the foreseeable future, and investment strategies need to reflect an equities market scarred by crisis

Improving business performance through employee engagement

Advocacy

Engaged and committed employees are instrumental in businesses navigating the coronavirus crisis and will help determine who thrives in a post-pandemic world

Procurement tech to help weather the storm

Procurement tech

Global supply chains, just-in-time policies and the continual juggling act required to cut costs while maintaining quality: the life of the procurement professional was never straightforward. But it’s hard to imagine a bigger shock to the system than a global lockdown. Thankfully, technology can mitigate the negative impact of this crisis, and the next...

Shopping was never like this before

Combining a consistent high street and online presence is enabling retailers to improve customer experience and develop new ways of ensuring consumer loyalty

Top 5 tips to increase customer loyalty

Hugh Wilson lists the quick customer loyalty wins every business should be doing

Retail sets example for others

Retail sets example for others

With consumers using a mix of high street, online and mobile shopping, customers expect seamless and consistent continuous commerce, writes Hugh Wilson