Automation
What does automation mean for future jobs? Will robotic process automation transform warehouses, call centres, and banking? Find out here.
Triggering index-based insurance
Imagine a world where insurance payouts are automated based...
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Fears of reputational damage holds back AI deployment
Adoption levels of artificial intelligence and automation tools could be hindered by organisations’ fears about reputational damage in the event of a scandal
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How COVID-19 is kickstarting change in the public sector
The public sector has been traditionally slow to adopt emerging technologies, but the coronavirus pandemic has forced a number of areas to adapt. Here are five recent examples of how COVID-19 has accelerated digital transformation efforts across the public sector
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How automation can transform mining
Robotic process automation in the mining industry is reducing costs, saving time and upskilling workers
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Inside the hotel run by robots
Why the novelty of a hotel staffed predominantly by robots soon wore off and what it has taught the industry about customer service artificial intelligence
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Can chatbots join the customer experience dots?
Thanks to new omnichannel approaches to customer experience, consumers can be supported in more ways than ever before, but brands must be careful not to simply opt for the cheapest channels
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Imagining the future connected business
Walking around the office of 2030, it is fair to assume that technology will play an even bigger role, but it may not be time to write human workers off just yet
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Could IoT help fight the talent shortage?
Fear of losing your job to a robot is nothing new, but is it time the conversation shifted?
Automation Infographics
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What a Mali mine teaches us about the future of work
Fear of losing your job to a robot is nothing new, but is it time the conversation shifted?
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A supply chain which can think for itself?
Fear of losing your job to a robot is nothing new, but is it time the conversation shifted?
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Transforming the life of the future lawyer
Fear of losing your job to a robot is nothing new, but is it time the conversation shifted?
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Arguments for and against the robot jury
Fear of losing your job to a robot is nothing new, but is it time the conversation shifted?