Automation
What does automation mean for future jobs? Will robotic process automation transform warehouses, call centres, and banking? Find out here.
Questioning the role of AI in exam marking
The application of machine learning to exam marking might save time and money, but some educational scientists think...
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Triggering index-based insurance
Imagine a world where insurance payouts are automated based on data, making form-filling and hours on the phone...
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Fears of reputational damage holds back AI deployment
Adoption levels of artificial intelligence and automation tools could be hindered by organisations’ fears about reputational damage in the event of a scandal
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How COVID-19 is kickstarting change in the public sector
The public sector has been traditionally slow to adopt emerging technologies, but the coronavirus pandemic has forced a number of areas to adapt. Here are five recent examples of how COVID-19 has accelerated digital transformation efforts across the public sector
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How automation can transform mining
Robotic process automation in the mining industry is reducing costs, saving time and upskilling workers
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Inside the hotel run by robots
Why the novelty of a hotel staffed predominantly by robots soon wore off and what it has taught the industry about customer service artificial intelligence
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Can chatbots join the customer experience dots?
Thanks to new omnichannel approaches to customer experience, consumers can be supported in more ways than ever before, but brands must be careful not to simply opt for the cheapest channels
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Imagining the future connected business
Walking around the office of 2030, it is fair to assume that technology will play an even bigger role, but it may not be time to write human workers off just yet
Automation Infographics
More Automation Articles
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Could IoT help fight the talent shortage?
Fear of losing your job to a robot is nothing new, but is it time the conversation shifted?
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What a Mali mine teaches us about the future of work
Tech has increased safety, efficiency and technical skills of employees at Mali’s Syama mining project, which can teach businesses valuable lessons about work in an automated age
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A supply chain which can think for itself?
Digital technology could create supply chains that fix problems and make decisions without human intervention, but end-to-end autonomy may not always be desirable
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Transforming the life of the future lawyer
What will the day-to-day working lives of junior lawyers be like when time-intensive, manual tasks are automated?