How companies can tackle employee disengagement

One ongoing ripple effect of the pandemic has been its insidious impact on employee engagement. Mending long-term damage to psychological contracts will be a serious challenge for many firms
A group of engaged employees having a discussion in a modern office

Businesses around the world are grappling with problems caused by declining employee engagement – and British firms are no exception. Only 9% of UK employees felt engaged in their work in 2019-21, according to Gallup’s latest annual State of the Global Workforce report. Its researchers placed the country 33rd out of the 38 European states rated on this measure – a drop of two places on its 2018-20 ranking. 

The lasting impact of the Covid crisis on the psychological contract between employees and employers has been one of the main factors causing this high level of disengagement, which is manifesting itself in the so-called quiet quitting trend. 

Breach of contract