How blockchain will revolutionise insurance

Six experts discuss the potential impact that blockchain could have on business models, operating processes and customer experience across the insurance sector

Five questions shaping driverless car insurance

From policy prices to insurers’ relationships with auto manufacturers, the arrival of autonomous cars on our roads will disrupt the very fundamentals of vehicle insurance

Insurance needs a major rebrand to attract new talent

A multitude of factors have created a skills crisis across the insurance sector, as both incumbents and insurtechs face challenges to attract and retain the next wave of talented recruits

What AI can do for the insurance industry

From fraud detection to enhancing the customer experience, experts predict that artificial intelligence could be behind every major insurance decision within the next decade

Tech should enhance customer service, not replace it

‘A digital-only experience ducks the fundamental need for people to interact with well-trained staff’

Why insurance is embracing diversity and tech

‘As AI expands further into our home and working lives, the need for human interaction may in fact equally increase’

How hyper-personalisation can transform insurance

Personalised “pay-as-you-live” policies are set to transform the insurance industry as data enables a technological revolution

What could smart contracts do for business?

As more businesses plan to invest in blockchain, this distributed ledger looks increasingly like the link that will transform supplies chains