Concerns about sales professionals being automated out of a job are still commonplace, but artificial intelligence is vital to navigate an increasingly complex customer journey
Automation promises to remove many of the manual processes associated with accounting, but will it live up to the hype?
‘If done well, procurement will evolve from a position of controller to one of value architect’
The exponential growth of artificial intelligence capabilities renders any concrete predictions about its progression in a decade’s time risky – but what will the AI landscape look and feel like in the nearer distance, say in handful of years?
We’ve long heard that artificial intelligence will free up humans to carry out more interesting and valuable roles, but what exactly will these jobs look like, and what benefits will they bring?
Technology is revolutionising ports, introducing remote-control cranes, self-driving trucks and other innovative systems to speed up loading and unloading of vessels
Automating some public sector jobs may be inevitable, but it presents opportunities to rethink priorities and create new roles
A fourth industrial revolution, featuring automation and data exchange, is set to transform industry, but requires new skills and training for the UK workforce