
Posts by Thomas Brown
Thomas Brown
Freelance journalist, award-winning author and consultant, he specialises in digital transformation, organisational culture and consumer behaviour.
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Buy now, pray later? How deferred payments could harm the customer experience
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How to nurture the next generation of CIOs
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Resolving digital tensions in the boardroom
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Tackling legacy systems
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The continuous challenges publishers face
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Why consumers are now dependent on digital
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Brand and Reputation Management
What businesses can learn from Trump