Posts by Miya Knights
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How to maximise revenue and loyalty
The payments industry has arguably never had better incentives to find more convenient ways for consumers to pay for goods and services, writes Miya Knights
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Counting the cost of being cloudless
Finance departments are playing catch-up in switching to cloud-based accounting systems, as Miya Knights discovers
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Fashion is fast to stay āon trendā
The retail fashion industry is among the best examples of how an agile supply chain can keep pace with fast-changing customer demand, as Miya Knights discovers
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Big data or big statistics?
Is statistical analysis a science and big data more of an art? Miya Knights poses the question and reviews the development of analytical software
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The cloud is a marketerās best friend
Marketing and the cloud are a perfect match, if not made in heaven, made in cyberspace, as Miya Knights discovers
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Going mobile is the way ahead
Record ownership of smartphones and computer tablets is boosting mobile online shopping in the UK, writes Miya Knights
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Delivering the goods when the price is right
Incorrect, missed or late deliveries are all too common. Many in the industry agree fresh thinking has long been overdue when it comes to fulfilment and delivery, writes Miya Knights
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Bricks and mortar, bits and bytes
Despite pioneering multi-channel adoption, UK retailers still have some way to go, as Miya Knights discovers