Industrial correspondent of
, he was previously the newspaper's retail correspondent.
Customer Experience & Loyalty
Unlocking the potential of customer data
Future of Retail 2014
Trials and tribulations of real and virtual retail worlds
Asset Management & Maintenance 2014
Time to renew ageing assets
UK Manufacturing 2014
March of the makers is in the right direction
Customer Loyalty 2013
Mobile and plastic pay off with customer data
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