Standing out in a seamless future

If truly seamless payments promise to be barely noticeable in our day-to-day lives, customer experience may be the only way financial services can differentiate themselves

Why don’t leaders ‘get’ disruptive innovation?

If you don’t understand disruptive innovation, your digital transformation efforts could all be for nothing

Five ways to avoid digital transformation burnout

Fatigue can easily undermine digital transformation projects. These five tips should help organisations stay the course

How could supplier-enabled innovation help you?

Businesses are tapping into the expertise of their supplier network to bring new products to market faster and streamline their processes

Digital banking or banking done digitally?

Fintech firms have shaken up the financial sector in recent years, so what can big banks learn from their digital rivals?

Change is the new normal

Transformation projects used to be singular events; now change is an everyday part of life so businesses and their leaders constantly need to adapt to thrive

What AI can do for the insurance industry

From fraud detection to enhancing the customer experience, experts predict that artificial intelligence could be behind every major insurance decision within the next decade

How video games are pushing the boundaries of IP law

man playing video games

Video games are a fast-moving medium, so much so that they’re outpacing some aspects of copyright law