Duncan Jefferies

Freelance journalist and copywriter specialising in digital culture, technology and innovation, his work has been published by The Guardian, Independent Voices and How We Get To Next.

How to use AI to outpace tomorrow’s cyber challenges

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The future of retail: how smart connectivity is powering digital-first stores

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Reimagining software development: the case for human-led governance

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Finance & Investment

Banking on trust: how leaders can transform customer engagement

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The retail revolution: why leaders must reimagine the customer journey

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Q&A: the leader’s playbook for embracing applications modernisation

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Accelerating innovation: why leaders must embrace agentic AI for software development

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From insight to impact: the AI playbook for customer success

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