Say goodbye to business expense fraud

For too long companies have turned a blind eye to corporate travel and subsistence fraud, but there are solutions to make processes more efficient and secure

Overcoming challenges of digital tax reform

‘Making Tax Digital’ will transform corporate accounting for the majority of small businesses, but the impact of digitalisation on large enterprises in particular presents with some major hurdles

Finance: the overlooked customer touchpoint

Customer experience is often seen as front-office business, but there’s much more to CX than the sale

Why aren’t banks making the most of data?

While banks have always stored and had access to a tremendous amount of client and transactional information, they are still not leveraging data to the fullest to better serve customers

A letter to the board from the chief procurement officer

Chief procurement officers are more than just cost-cutters, and can add substantial value if given the right talent and resources

Why you need to measure customer experience

Finding the best way of assessing customer experience is a fundamental building block of a successful business, but can be easier said than done

Taking control of the robots

What does HR need to be at the forefront of the integration of man and machine?

The road to digital tax planning

Submitting tax returns online might be the norm for many companies, but thousands of small businesses have yet to get up to speed