Alternative law: why innovators aren’t beating big firms

Alternative legal services are disrupting the entire industry, but large law firms continue to benefit from long-standing relationships based on trust and reliability

Five examples of outsourcing agility

Agile outsourcing provides businesses with the flexibility they need to grow and thrive, and allows key staff to concentrate on high-level tasks

Are strategic partnerships the secret to agility?

The outsourcing industry has come a long way, and strategic partnerships are now rewarding businesses with increased flexibility and agility

The digital evolution of outsourcing

Old call centre adverts

The term “outsourcing” may have outgrown itself, such is the rate of innovation within an agile industry

Why strong partnerships are vital to outsourcing success

Successful outsourcing requires a partnership between client and supplier to achieve trust, transparency and an agile working relationship

What the outsourcing sector can learn from the Carillion collapse

Now that the dust has settled, how can the outsourcing sector get back on track following the collapse of Carillion?

Brexit could mean more offshore deals for outsourcing

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Britain’s vote to leave the European Union could impact the outsourcing sector more than most, but early signs are of a robust response

Software ‘robots’ cut outsourcing costs and boost profit

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Robotic process automation is already transforming aspects of outsourcing, enhancing efficiency, cutting labour costs and boosting profits, while freeing workers from boring, repetitive tasks