New, technology-driven changes in the ways people live their lives are prompting revolutions across industries. The insurance sector must adapt to these changing needs if it is to remain relevant to customers, says Ross Campbell at Gen Re
The insurance industry is at last shedding its staid image to move with the times and embrace technology to offer clients a superior service
Are consumers reluctant to adopt telematics, wearables and other insurance products based on the internet of things or are insurers themselves behind the curve?
Innovation, essential for the insurance industry to adapt and prosper, must come from within, but also by bringing in outsiders with a new approach to the business
Regardless of technical innovation, ethical standards must remain relevant to the insurance industry and meaningful to customers
Fresh ideas are melting the permafrost on a frozen industry and, despite a glacial pace of change, disruption is trickling down
Technology and new platforms offer insurers the opportunity to get closer to their customers, and provide a personalised and improved service
Machines that learn from data have the potential to transform insurance processes and counter fraud by humans