Published in
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Supply Chain Innovation

Mar, 2019

Drones, droids, and digital twins - the technology available to transform the supply chain is in plentiful supply, but real innovation requires more than new tools. The Supply Chain Innovation special report, published in The Times, explores how collaboration, customer service, and a willingness to embrace agility can grease the wheels of change. The report covers how blockchain is improving supply chain transparency, the revitalising impact of platformisation, and why cognitive supply chains are the future. Also featured is an infographic on how the customer craving for instant gratification is raising challenges for logistics firms


Consumer cravings for instant gratification are creating challenges for transport and logistics companies, with retailers and service providers desperately figuring out how to still turn a profit and offer deliveries at the lowest possible cost. However, even as new shipping options and technologies begin to emerge, what customers seem to value beyond all else is that deliveries remain free (or at least, cheap), leaving companies scrambling to make their supply chains as efficient as they can be