Where do current banking services fall short

Are there unmet needs that can be filled with new types of services? Or does the concept of ‘unmet need’ in financial services need reassessment? Our panel assesses whether the real unmet need is simplicity.


Cristina Alba Ochoa, chief financial officer, OakNorth
Charlotte Crosswell, chief executive, Innovate Finance
Paul Harrald, head of Curve Credit
Andy Maguire, chair of Thought Machine, former chief operating officer of HSBC
Paul Taylor, chief executive, Thought Machine