Traditionally thought of as lumbering elephants, taking decades to change pace and direction, law firms are recognising that alternative business structures and new technologies are the passport to business survival. This report focuses on the future of artificial intelligence, mobile technology, data analysis and social media in the legal profession, the benefits of e-discovery, client confidentiality and billing in the digital era, and the role of legal process outsourcing (LPO) as more than cost saver

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