Future of Work 2020

Our Future of Work special report, published in The Times, looks at tackling age discrimination, shared offices in city centres, closing the blue and white-collar divide, employee monitoring, and more. The featured infographic explores if people are still happy with working from home, or if employees are craving to return to a more traditional office setting.

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In this report

Out of office

After a few teething problems, many office-based organisations around the world quickly adapted to home-working at the onset...

Workplace

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  • Future of Data 2021

    They say that data is the “new oil” but companies are going to have to make sure they are drilling for it responsibly, or risk damaging repercussions. Our Future of Data report explores the opportunity for the UK to craft its own data strategy post Brexit, the importance of trust and transparency, the power of decision intelligence and whether companies really need a chief data officer

  • Customer Experience & Loyalty 2021

    From shopping and leisure to workplace interaction and life admin, daily activities are becoming increasingly digitised. Businesses must understand the behaviour and preferences of their customers, as well as the strategies available for developing deeper engagement in order to ultimately build customer loyalty.

  • Future of Infrastructure 2021

    Public spending on infrastructure is on the rise as governments strive to rebuild economies after Covid-19, but the pressure is growing to invest only in the greenest of projects. Our Future of Infrastructure report explores how infrastructure is under threat from climate risks and cyberthreats, the high cost of going low carbon and the UK’s e-mobility conundrum

  • Future CIO 2021

    The CIO is becoming an increasingly important member of the boardroom as digital transformation and the pandemic raise the technology stakes for business. So how is the role adapting and how are companies nurturing the next-generation of IT leaders?