
Future of Retail 2021
2021 was a year of immense change for the Retail sector, as it tried to establish its role in the new normal. From a revamp of business rates to seemingly unending supply chain issues, the year has been fraught with ups and downs. Our Future of Retail report examines how brands can make smarter use of customer data, the best ways to sell luxury and the top trends for 2022. It also explores what shopping could be like in the metaverse
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In this report
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Flexible checkout finance tailored to all merchant needs
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How printing innovations can drive climate action
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The consumer goods company of the future
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How retailers can plan for the unknown
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B2B and B2C are dead – the future of retail is P2C
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Electronic shelf labels provide the foundation for retail digitisation
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The battleground for retail is product discovery
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Why retailers now need agile content creation
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Shift in consumer rights landscape increases risk for retailers