Take a walk around the touch-free store
Many retail brands have spent years and millions transforming their stores into immersive experiences. But how will they...
Future of Retail 2020
Our Future of Retail special report, published in The Times, examines how retail is expected to continue post-coronavirus, what brands need to know about social commerce, the new retail calendar, and so much more. The featured infographic looks at how coronavirus has impacted holiday season shopping and whether shoppers will cut-back and save or indulge more than previous years.
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In this report
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Are dark stores retail’s bright future?
With online retailers running out of warehouse space and physical outlets seeing less footfall, a brilliant new partnership...
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How to encourage impulse buying online
Shutting doors in the run-up to Christmas is a retail nightmare for many stores, especially those that rely...
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Could your brand rival Amazon?
Outselling the ecommerce giant is a fool’s goal but, in this time of retail upheaval, premium products with...
Sponsored content
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Trust what consumers say
Consumer reviews via an independent, transparent and trusted channel have come into their own
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Data and the trust barometer - the new frontline of retail
Consumers are increasingly demanding control of their data and its ethical use
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Q&A: Meeting customer needs in the age of social commerce
The rise of social commerce has multiplied the channels through which people shop. Productsup chief marketing officer Marcel Hollerbach says retailers need commerce marketing to thrive in this new world
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Marketplaces provide a flexible business model for a changing world
Far from belonging to ecommerce giants, the marketplace platform model is now accessible to any company desiring the agility to serve customers in the digital age
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#supportsmallbusiness
Instagram is helping small businesses survive, and even thrive, during the pandemic
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Robots are efficient and a spectacle
An in-store robotic storage and picking system can help lure consumers back to high street shops
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AI-powered search is the new weapon in online retail
Artificial intelligence and machine-learning can help place more items before consumers as they browse online, boosting sales
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It’s time retail took headless and PWAs seriously
Coronavirus lockdowns have been catalysts for retail change, accelerating the move towards a digital-first approach
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Digital Learning 2021
What will a hybrid model of digital learning look like? How can you get the most out of the time you spend learning online? This report offers advice on how to incorporate digital learning in the classroom and in the workplace. We also look at the most effective strategies for making sure the knowledge sticks.
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Climate Change 2021
As we inch closer to COP26 in Glasgow this year, companies are starting to get serious about their part in tackling climate change. Our Climate Change report explores how SMEs can reach net zero, whether carbon offsetting is a good idea and why it might be time to ditch GDP as a way to measure how well a country is performing
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Digital Transformation 2021
After 18 months of rapid digital transformation, questions are now being asked about how many of the changes implemented will last as the world reopens. Our Digital Transformation report explores how to measure performance, why embracing corporate digital responsibility is crucial and whether people really are the secret to transformation success
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Financial Services Innovation 2021
The financial services industry, like many others, has been through a period of rapid innovation over the past 18 months, but how much of it will last? Our Financial Services Innovation report explores the challenges of hybrid working, the rise of open finance and the importance of “boring innovations”, including improving customers’ access to cash