Future of Retail 2019
In the UK, £140m worth of clothing goes to landfill each year, so what can be done to tackle the environmental problem of single-use fashion? Our Future of Retail special report, published in The Times, explores fast fashion greenwashing, our changing relationship with online frictionless shopping and the rise of voice payments. It also examines why over-65s are thriving with online retail and how ecommerce brands can ensure they are catering to several generations at once. Also featured is an Q&A with renowned retail consultant and founder of Portas agency, Mary Portas, on why retail is entering a brand-new era.
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In this report
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Mary Portas: retail is entering a brand-new era
Renowned retail consultant and founder of Portas agency, Mary Portas describes the death of old-school consumer culture and tells why ‘The Kindness Economy’ will define the future of the high street
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Exploring the dark side of frictionless shopping
We are increasingly, and probably unconsciously, relying on algorithmic recommendations when shopping online. But when friction is completely removed, what is the impact on our emotional and cognitive relationships with the buying experience?
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Taking immersive shopping to the next level
The high street is not dead, according to adidas, whose new flagship store on London’s Oxford Street is showcasing the very latest technology to reinvent the in-store shopping experience
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More work needed to stop fast fashion greenwashing
Clare Press, Vogue Australia sustainability editor and presenter of the Wardrobe Crisis podcast, explores how greenwashing is spreading across the fast fashion industry and why more needs to be done to fight it
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Knowing how to sell to the over-65s
The over-65s are thriving with online retail, so how can ecommerce brands ensure they are catering to several generations at once, each with their own characteristics and shopping habits?
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Five reasons to boycott Black Friday
An export from America, Black Friday has become an accepted part of the festive shopping season – a chance to get Christmas presents at a bargain price
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Reinvigorating physical retail through tech and co-operation
Retailers and malls need to work together to meet consumers’ rising expectations of convenience and experience
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Payments are at the heart of successful retail evolution
We are in the throes of a retail evolution. The way people shop has never been more complex, or more demanding, and integrated payments sit right at the heart of success
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What does the future of ecommerce hold?
In a crowded online retail market, merchants and brands need digital excellence to compete and provide consumers with the personalised experience they expect
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Why we need a super regulator
The high street is experiencing a rash of administrations, but could regulators fix the mess?
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Connectivity at the heart of retail transformation
As retailers try to keep up with ever-evolving consumer demands, those that use application programming interfaces to enable an omnichannel experience are growing faster. But adoption and refining the ways of working, as well as technology, hold the key to true digital and business transformation
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How sensory retail is paying off
Digital signage, scent and music combine to inspire consumers, increasing their return visits to high street stores and propensity to buy, says Linda Ralph, vice president of international business development, Mood Media
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UK apparel brands turn to data for personalisation
Personalisation will continue to dominate the future of retail and the big players seem to agree
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Combating Cancer 2020
3,600 lives in the UK could be lost to the four main cancers over the next five years due to delays caused by COVID-19. Our Combating Cancer special report, published in The Times, explores why COVID has made it harder than ever to treat and diagnose cancer, dietary advice, and more. The featured infographic examines how where you live can impact your risk of getting cancer and the care you can expect if you do.
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Business Growth & Recovery 2020
Our Business Recovery & Growth special report, published in The Times, focuses on providing business leaders with positive and practical guidance to prepare for a resilient and stronger 2021. It features content on pivoting to eCommerce, new ways of engaging with customers, cross-border transactions and borderless transfers, and the cruciality of supply-chain sustainability. The featured infographic explores what the outlook really is for business recovery and COVID-19.
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The Future CMO 2020
Our Future CMO special report, published in The Times, features articles on combating fake news, upcoming Christmas campaigns, celebrity founders and branding, and more. It features an infographic on the changing evolution of the advertising landscape from traditional to digital.
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Climate Change 2020
Our Climate Change special report, published in The Times, explores innovative ways to offset carbon emissions, staying profitable as a B corp, and the environmental cost of going digital. It also looks at which business leaders are lobbying for real action. The infographic examines how big your business’s carbon footprint is and the impact of remote working.