Future of Retail 2018

The lives of consumers have changed irredeemably and it is time retailers followed suit. The Future of Retail special report, published in The Times, delves into what it takes for retailers to survive and thrive in the digital age. Social shopping is on the rise as Chinese instant messaging goliath WeChat presents a huge opportunity for retailers, while consumers are becoming increasingly mindful of the impact their purchasing habits have on the environment. Also featured is an infographic documenting smart shopping and automation in retail, as well as an article on the need for department stores to adapt or face possible extinction

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