Now that the dust has settled, how can the outsourcing sector get back on track following the collapse of Carillion?
The digital revolution has significantly expanded firms’ reach and outsourcing is now second nature to many businesses. The Future of Outsourcing special report, published in The Times, explores what successful outsourcing looks like as Brexit and the rise of protectionism cause more clients to consider bringing outsourced contracts in-house. Also featured are articles on the UK as a centre of excellence in outsourcing, the need for providers to diversify their technology offerings, more lessons to be learnt from the collapse of Carillion and an infographic on outsourced tech
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In this report
Fearing clients might bring home offshore outsourcing contracts, service providers are adapting to widen and improve their offering
‘The UK is viewed as a centre of excellence for outsourcing and an international leader in business services’
It’s no hyperbole, I believe, to say that outsourcing currently stands on a burning platform, and that we possess a golden, possibly unique opportunity to reshape and repurpose our industry
Outsourcing may be the only way to access cost-effective expertise in artificial intelligence, but beware of the possible pitfalls
Having already disrupted industries such as hospitality and transport, the sharing economy is now transforming the market for personal assistants. Andrew Wright, SmartPA chief executive, answers key questions on the significance of this trend, and how it is benefiting women and businesses
Automation is enabling new models of IT that are turning outsourcing on its head and bringing conversations of technology-driven transformation to the boardroom
David Brakoniecki, managing director of BP3 Europe – BP3 Global Ltd – explains the leap forward in automating outsourcing through robotic process automation