Hazel Davis has a ten-step loyalty guide for retailers who want to keep customers at the centre of their business
Future of Retail 2014
The retail industry has witnessed huge transformation, with technology changing consumer shopping habits in a way that is unrecognisable from a decade ago. Rise of the ethical consumer has seen the emergence of a more customer-centric approach and focus on sustainable spending. Alongside these topics, this reports looks at how mobile technology, supply chain management and consumer spending data have revolutionised the modern retail experience.
Please register to download
Please register to download this report. Registration is 100% free and provides access to all the latest insight and analysis shaping business today.
In association with
In this report
A shake-up in retail logistics, driven by internet sales and deliveries, is turning buying and selling upside down, as Jim McClelland reports
Controversy over child labour in Asian sweatshops producing cheap clothing for the UK market has highlighted the need for greater control over supply chains, writes Jim McClelland
Personal technology continues to change the way we shop, but how can e-retailers improve the experience? Edwin Smith reports