Future of Outsourcing 2015 II

Outsourcing is getting a makeover. No longer does a mere mention immediately conjure up images of call centres in faraway lands, rather outsourcing is increasingly showing its potential to provide value to businesses and boost the UK economy. This report maps ten top outsourcing destinations, including nearshoring for UK firms in Eastern Europe. It also examines the impact of robotic automation on the business process outsourcing sector and the selling power of added-value services

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