Future of Hospitality

Hospitality matters to the UK economy. Not just because it has created one in five new jobs since 2010 and aims to generate a further 100,000 new jobs by 2020, but because it has grown to be the fourth largest industry in the UK. This report looks to the future of hospitality following the vote for Brexit, and the wave of technological platforms that are honing customer experiences with hotel stays and business travel. It analyses how the house-sharing market is impacting the hotel industry, with key players such as Airbnb, and how Michelin chef Michel Roux Jr has adapted his signature dish and restaurant for modern tastes