Future of HR 2020

Our Future of HR special report, published in The Times, explores topics including who provides human resources for HR, why fewer fathers are taking paternity leave, new technology to tackle recruitment bias, the shifting CHRO role, and more. The featured infographic looks at how COVID-19 has challenged human resource professionals. 

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In this report

People problems

Not only has COVID-19 resulted in unprecedented changes in the way office employees work, it has thrown unexpected...

HR

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  • Future of Data 2021

    They say that data is the “new oil” but companies are going to have to make sure they are drilling for it responsibly, or risk damaging repercussions. Our Future of Data report explores the opportunity for the UK to craft its own data strategy post Brexit, the importance of trust and transparency, the power of decision intelligence and whether companies really need a chief data officer

  • Customer Experience & Loyalty 2021

    From shopping and leisure to workplace interaction and life admin, daily activities are becoming increasingly digitised. Businesses must understand the behaviour and preferences of their customers, as well as the strategies available for developing deeper engagement in order to ultimately build customer loyalty.

  • Future of Infrastructure 2021

    Public spending on infrastructure is on the rise as governments strive to rebuild economies after Covid-19, but the pressure is growing to invest only in the greenest of projects. Our Future of Infrastructure report explores how infrastructure is under threat from climate risks and cyberthreats, the high cost of going low carbon and the UK’s e-mobility conundrum

  • Future CIO 2021

    The CIO is becoming an increasingly important member of the boardroom as digital transformation and the pandemic raise the technology stakes for business. So how is the role adapting and how are companies nurturing the next-generation of IT leaders?