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Financial Services Technology 2016 special report

British financial technology companies have seen a six-fold increase in investment over the past three years making the City of London a strong contender for the title of global centre of wealth-generating innovation. From seamless payments to mobile banking, the financial services technology scene is increasingly focusing on improving customer experience. This report looks ahead to a cashless future, the power afforded to banks by big data, and five customer engagement lessons to be learnt from other sectors. It also charts the finance behind fintech