Inclusivity in IT and digital tech
‘Despite the ubiquity of IT and digital tech, the industry is not representative of society as a whole’
Digital Transformation 2020
81 per cent of IT professionals believe COVID-19 has created the biggest technology pressure their organisation has ever experienced. How are companies handling a sudden digital transformation shift during the crisis? Our Digital Transformation special report, published in The Times, explores how different industries are adapting to the change. It examines why virtual events are struggling and how COVID-19 has accelerated the public sector's adoption of emerging technologies. It looks at why AI and automation adoption levels could be hindered as organisations fear reputational damage in the event of a scandal. Also, the featured infographic explores how companies are using the pandemic as a catalyst for change, and how it will impact long-term digital transformation.
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In this report
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Meet the CCO: the role future-proofing business
Why the chief customer officer is quickly becoming a key driver of digital transformation
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How events embraced digital transformation overnight
Due to the coronavirus, the events industry was forced to adopt a virtual model basically overnight. While some companies have taken the shift in their stride, what the future holds for the sector remains uncertain
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Team bonding in the WFH era
How companies around the world are attempting remotely to recreate the social and emotional support that comes from working in a physical office
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How do digital leaders deal with this new normal?
‘Looking back at past results to predict future outcomes is no longer going to work’
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Catalyst for Change
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Innovating in a remote environment
If remote working is to become the new norm, where does it leave innovation and the diversity of thought that drives it?
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Tech leaders will take all in the age of serverless
Companies claiming a position of tech leadership in their respective sector will dominate their competitors in the next decade and beyond, powered by serverless platforms
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Digital transformation starts with changing how you sell
Restructuring how you understand and respond to customer needs creates business growth and alignment, says Geoff Webb, vice president of strategy at PROS
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Q&A: Successful digital transformation requires a growth mindset
Frances van Spijkeren, Europe, Middle East and Africa head of customer success at getAbstract, outlines how a growth mindset and learning culture will be central to excelling in the digital age
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Q&A: Digital transformation without the hurdles
Neil Roberts, head of public sector at Fortrus, shares his experiences of this momentous year so far and explains the Fortrus Framework
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People-centred, data-driven change in a digital world
With the need for digital transformation only accelerating during the coronavirus pandemic, it’s more important than ever that companies put customer centricity at the heart of their business
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Driving transformation in the telco sector
Faced with disruption from numerous angles, telcos are under great pressure to transform, but with most change programmes failing, they need to approach transformation the right way
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The Future CMO 2020
Our Future CMO special report, published in The Times, features articles on combating fake news, upcoming Christmas campaigns, celebrity founders and branding, and more. It features an infographic on the changing evolution of the advertising landscape from traditional to digital.
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Climate Change 2020
Our Climate Change special report, published in The Times, explores innovative ways to offset carbon emissions, staying profitable as a B corp, and the environmental cost of going digital. It also looks at which business leaders are lobbying for real action. The infographic examines how big your business’s carbon footprint is and the impact of remote working.
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The Fashion Economy 2020
The Fashion Economy special report, published in The Times, examines recent shifts in buying behaviour, fighting fast fashion, virtual catwalks, and more. The featured infographic looks at changing fashion attitudes towards more sustainable apparel.
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Supply Chain Resilience 2020
Coronavirus has highlighted the fragility of global supply chains, so what needs to be a priority when rebuilding for future resilience? Our Supply Chain Resilience special report, published in The Times, examines the importance of last-mile delivery, the future warehouse, the obstacles of reshoring, and more! The featured infographic looks at how COVID-19 has impacted global supply chains, how they’re faring now, and plans for the future.