
Inclusivity in IT and digital tech
‘Despite the ubiquity of IT and digital tech, the industry is not representative of society as a whole’
81 per cent of IT professionals believe COVID-19 has created the biggest technology pressure their organisation has ever experienced. How are companies handling a sudden digital transformation shift during the crisis? Our Digital Transformation special report, published in The Times, explores how different industries are adapting to the change. It examines why virtual events are struggling and how COVID-19 has accelerated the public sector's adoption of emerging technologies. It looks at why AI and automation adoption levels could be hindered as organisations fear reputational damage in the event of a scandal. Also, the featured infographic explores how companies are using the pandemic as a catalyst for change, and how it will impact long-term digital transformation.
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‘Despite the ubiquity of IT and digital tech, the industry is not representative of society as a whole’
‘Looking back at past results to predict future outcomes is no longer going to work’
If remote working is to become the new norm, where does it leave innovation and the diversity of thought that drives it?
Companies claiming a position of tech leadership in their respective sector will dominate their competitors in the next decade and beyond, powered by serverless platforms
Restructuring how you understand and respond to customer needs creates business growth and alignment, says Geoff Webb, vice president of strategy at PROS
Frances van Spijkeren, Europe, Middle East and Africa head of customer success at getAbstract, outlines how a growth mindset and learning culture will be central to excelling in the digital age
Neil Roberts, head of public sector at Fortrus, shares his experiences of this momentous year so far and explains the Fortrus Framework
With the need for digital transformation only accelerating during the coronavirus pandemic, it’s more important than ever that companies put customer centricity at the heart of their business
Faced with disruption from numerous angles, telcos are under great pressure to transform, but with most change programmes failing, they need to approach transformation the right way