
How ‘positive friction’ can create better experiences
Businesses have strived to eradicate friction from customer experience, but have they gone too far? When it comes to...
As the issues of privacy and safety online rise up the public and corporate agenda, our Digital Identity 2021 report, published in The Times, takes a look at the latest thinking on the topic. We explore the role of vaccine passports in unlocking the world from coronavirus, how to spot a deepfake and where the industry is going next. The featured infographic, meanwhile, takes a deeper dive into the state of the biometrics industry and take-up of the technologies.
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Businesses have strived to eradicate friction from customer experience, but have they gone too far? When it comes to...
As banks and other financial institutions look for improved ways to authenticate transfers and transactions, can they ever...
Too often products are designed without taking people with disabilities into account and with security technologies, the limited...
Our personal data is fragmented online across a number of institutions and services, compromising its security and citizens’...
A more adaptive approach to verifying identities that eliminates industry, organisational and data silos can allow companies to...