How ‘positive friction’ can create better experiences
Businesses have strived to eradicate friction from customer experience, but have they gone too far? When it comes to...
Digital Identity 2021
As the issues of privacy and safety online rise up the public and corporate agenda, our Digital Identity 2021 report, published in The Times, takes a look at the latest thinking on the topic. We explore the role of vaccine passports in unlocking the world from coronavirus, how to spot a deepfake and where the industry is going next. The featured infographic, meanwhile, takes a deeper dive into the state of the biometrics industry and take-up of the technologies.
In association with
In this report
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Holding customers accountable for authentication
As banks and other financial institutions look for improved ways to authenticate transfers and transactions, can they ever...
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Ensuring biometrics work for everyone
Too often products are designed without taking people with disabilities into account and with security technologies, the limited...
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Taking control of your digital identity
Our personal data is fragmented online across a number of institutions and services, compromising its security and citizens’...
Sponsored content
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The danger identity fraud poses and what companies can do
A more adaptive approach to verifying identities that eliminates industry, organisational and data silos can allow companies to...
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Future of Packaging 2021
The packaging industry is undergoing rapid transformation as issues around sustainability, technology and regulation come to the fore. From new extended producer responsibility laws to moves towards eco-labelling and how design is being impacted by AI.
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Mergers, Acquisitions & Exit Strategies 2021
2020 spelled boom time for M&A, but why was this and can we expect it to continue? Our Mergers, Acquisitions & Exit Strategies report explores the pros and cons of earnouts, the best ways of getting culture right and the growing importance of ESG
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Supporting SMEs 2021
During lockdown, small British businesses went out of their way to give back to their local communities, as our Supporting SMEs report discovers. Also featured are top tips from founders on startup pitfalls, lessons about digital transformation and an exploration of why recent Brexit deals have failed SMEs
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Cryptocurrencies 2021
Though it seems like a word from Elon Musk can send bitcoin’s value rocketing or plummeting, what are the real drivers behind the value of cryptos? Our Cryptocurrencies report explores why central banks are keen to get in on the game, how the issue of bitcoin’s energy usage is being handled, and what makes cryptocurrencies such an attractive area for top talent