Online Leaders

Governments worldwide are increasingly going digital to improve citizens’ access to public services. From filing tax returns online to booking doctor’s appointments via a smartphone app, the ability to streamline and fully digitise services offers huge benefits for the public and governments alike. The E-Government Development Index by the United Nations ranks all 193 member states by three main measures: online services, telecommunications infrastructure and human capital. This infographic explores the countries that scored highest in the Online Services Index (OSI) measure, along with internet penetration levels for each population
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