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Report

Future of Retail

Mar, 2019
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Summary

Is the high street dead? Is Starbucks about to be beaten in China? Will the future retail experience be completely human-free? The Future of Retail special report, published in The Times, explores the trends and technologies shaping the industry, from omni-channel retailing, to personalised subscription services. It covers the rise of modest fashion and how a career in retail can be transformed to cut staff turnover. Also featured is an infographic on the rise of conscious consumerism and comment on the greatest challenges, and opportunities, facing retailers in 2019

Infographic

Customers these days are a passionate bunch: they're passionate about the products they buy and passionate about the brands they buy from. And with two out of every three shoppers now considered to be a 'belief-driven buyer', companies would be wise to take notice, as ignoring the reasons behind conscious consumerism could damage sales and reputations. However, with a large number of customers still ranking price as the single biggest factor in their purchase decisions, retailers are being pressured to be more ethical and sustainable in their practices...for the same amount of money