Digital TransformationJul, 2020
81 per cent of IT professionals believe COVID-19 has created the biggest technology pressure their organisation has ever experienced. How are companies handling a sudden digital transformation shift during the crisis? Our Digital Transformation special report, published in The Times, explores how different industries are adapting to the change. It examines why virtual events are struggling and how COVID-19 has accelerated the public sector's adoption of emerging technologies. It looks at why AI and automation adoption levels could be hindered as organisations fear reputational damage in the event of a scandal. Also, the featured infographic explores how companies are using the pandemic as a catalyst for change, and how it will impact long-term digital transformation.
The COVID-19 pandemic has rattled digital strategies and accelerated a transition to remote working and collaboration for the majority of companies around the world. But, as organisations pivot technology spend – or pause it altogether – what is the long-term impact on digital transformation? Is the crisis simply forcing companies to make a short-term IT fix, or actually kickstarting longer-term transformation initiatives?