Meet the CCO: the role future-proofing business

Why the chief customer officer is quickly becoming a key driver of digital transformation

Closing the ethnicity pay gap

Large pay disparities still exist between different ethnicities in the UK, so has voluntary pay reporting actually made a tangible difference?

How the cloud transformed employee learning

Employee cloud education

Cloud is shaking up traditional employee development, but what impact has this had on the workforce and, ultimately, business performance?

How the connected lab can transform drug development

pharmacy tech

Automation is already showing great potential in helping researchers cut wasted time and increase productivity

Why put learners in charge of their training?

Organisations are increasingly choosing to move away from top-down development frameworks and empower employees by using a more learner-centred approach to workplace learning and development

The potential for AI in market research

Automating insight generation is not only saving market research professionals time and money, it offers the opportunity to find patterns in data at a scale never before possible

What happens when every brand has a purpose?

Time and time again we hear of the value of purpose-driven marketing, so how do brands differentiate themselves when having a purpose no longer sets you apart from the competition?

Balancing data with creativity in marketing

Chief marketing officers understand the potential of data and analytics to transform customer understanding. But marketing still requires creative thinking to ensure consumers are targeted effectively with a message that cuts through the noise. Here are five examples