Steve Hemsley

Technology

The rise of shadow AI – and how specialised AI could combat it

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Marketing

How travel marketers find the right route to customer loyalty

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Digital Transformation

The hurdles to IT modernisation – and how to overcome them

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Marketing

How marketers in the home goods sector earn customer loyalty

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Technology

Strategies for strengthening SaaS security

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Future of Work

Employee experience and the changing nature of hybrid work

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CX

How AI and data can transform the customer journey

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Digital Transformation

Why professional services companies must invest in digital transformation

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