Quick response needed to update ageing technology systems

Computer technology is at the core of financial services, yet it can be slow to respond to switched-on customers in a digital world, writes Rod Newing

Technology can help reconnect with customers

It offers a “dream ticket” to boost business, cut costs and repair damaged customer experience. Rod Newing reports on the central role technology has to play in rebuilding reputations and relationships

Security breaches: shock figures

Staff using their own technology at work highlights the role of employees in information security – or the lack of it, writes Rod Newing

‘So our mission was accomplished’

The London Olympics successfully warded off cyber attacks and escaped disruption, writes Rod Newing

HIV programmes pay for themselves and save cash

Combating the spread of HIV among workers is not only right on moral grounds, but also makes good business sense, as Rod Newing reports

Thinking big comes to crunch time

The computing power of the cloud is perfectly suited for the Herculean task of crunching big data, writes Rod Newing

Opening up the code for innovation

Developed by a community of volunteers and made freely available, open source software is attracting attention and challenging proprietary packages, writes Rod Newing

Moving the boundaries of data consumption

Mobile business intelligence gives senior managers constant access to important information enabling them to make key decisions on the move, as Rod Newing reports