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Nicola Smith

Freelance journalist, she contributes to The Times, The Sunday Times, Guardian.co.uk, The Drum, Marketing Week, CMO.com, BBC.co.uk, Retail Week, and Drapers
Marketing
Is marketing morphing into sales?
Growth Strategies
What does the modern CMO look like?
digital agencies woman on street passing billboard
Marketing
Agencies must match their creativity with data
CX
Why strong partnerships are vital to outsourcing success
Deliveroo cyclist
CX
Retailers struggle to profit from same-day delivery
CX
Customers are in the driving seat of digital transformation
Rac Preview
Technology
UK could become global leader in 5G
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