Faithe Day

Faithe J. Day, Ph.D., is a technology researcher, writer, and communications expert specializing in voice-over-internet protocol (VoIP), unified communications (UCaaS), AI, office technology, collaboration tools, and workflow automation software. With more than a decade of experience studying human-computer interaction (HCI), she helps businesses understand the tools that power modern workplace collaboration and customer communication. Additionally, Faithe holds a Ph.D. in Communication Studies from the University of Michigan and has spent years researching how people interact with technology, communication platforms, and digital systems. Her professional experience spans education, research, publishing, and content development, giving her a unique perspective on the role technology plays in business communication, analytics, and team collaboration