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Integrating data-driven insights and technology-enabled practices into financial services has posed operational challenges. Our panel discusses the ways in which banking is building resilience and optimising risk management.

How is digital facilitating a change in the financial services industry? Can banks adapt to both serve customers and manage risks more effectively? This three-part virtual roundtable, promoted by Riskonnect, explores banking now and in the near future.

How can technology optimise risk management?

Is innovation critical to stopping cyber crime? How can tech ensure all customers are protected by their banks? Experts discuss risk management in a digital age.

What are banks’ biggest operational challenges in 2021? What problems are on the horizon?

The banking landscape has been drastically altered by COVID-19. How are banks responding to the challenges posed by the pandemic?

What will banks of the near future look and feel like? How can they be more resilient in the digital age?

Experts discuss the integration of technology, data management and automation into the financial services industry.


Andrea Brody

 Chief marketing officer, Riskonnect

Charlotte Branfield

 Head of operational resilience, Citi

Jason Maude

 Chief technology advocate, Starling Bank

Mark Leaver

European chief operating officer, Standard Chartered Bank

Ralph Nash

Chief compliance officer, HSBC UK

Suresh Viswanathan

Chief operating officer, TSB